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Leader of the inside parts team, (CSRs, Inventory Specialists). Other duties will include data analysis for all parts sales and the dealers. Strong data analytics are needed for this position.
Monitor our parts sales and inventory, and make parts orders based on that data. Be responsible for the liquidation of the Aged Inventory.
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The Forklift Parts CSR position serves our Dealer Network by providing technical and support information for all parts inquiries, communicating with HQ on parts manual errors along with other issues, and promoting the use of Hyundai parts and Filter Kits. Responsibilities: Assist Hyundai Dealers with everyday task such as parts ordering, parts returns, technical questions and tracking and ETA information for orders. Maintain technical information on HCEA products and provide dealers and HCEA service with information as requested. Work with Product Support and Service departments in the investigation of product issues and resolution. Provide information regarding modification or changes required to Hyundai technical documentation. Works with HQ parts department on any part improvement submissions from HHI to ensure related parts are available and field labor times are updated to accommodate any changes. Develops and maintains database of FAQ related to technical product information. Work with all Forklift Dealers to ensure maximum uptime for the customer. Provide excellent customer service to all Hyundai Material Handling Dealers. Provide Dealer Portal Training for Dealers on parts look up, parts bulletins and other parts needs. Provide quarterly reports for Dealers on all parts related information. Provide information on backordered parts to dealers. Qualifications: Technical experience is needed. (Forklift or Automotive Mechanical) Strong computer skills, Microsoft Office (Excel, Power Point and Word) Other duties: Other duties and functions appropriate to the position as assigned by the manager from time to time. Work environment and other requirements: The work environment is a non-smoking office environment. Some heavy lifting required. Mostly sitting with computer and phone usage. Accommodations can be made for handicapped employee. Travel only on an “as needed” basis.
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Equal Opportunity Employer
Hyundai Construction Equipment Americas, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HCEA makes hiring decisions based solely on qualifications, merit, and business needs.
The Material Handling Division of Hyundai Construction Equipment Americas, Inc. has an immediate need for a Product Sales Trainer Electric Units.
The position is full-time, salaried-exempt working out of the Norcross, Georgia Headquarters. The FL Product Sales Trainer will report to the FL National Service Manager.
Primary Duties:
The Forklift Product Sales Trainers works closely with the Hyundai Sales Team and Dealer Sales Principals to instruct, train, and provide dealer support, communication, and implement training solutions for Forklift/ Product Sales Training. Effectively manage the Hyundai Construction Equipment Americas (HCEA) internal, dealer & vendor relationship with product support ensuring, dealer sales capability, customer satisfaction (retention) and increased sales. Works closely with the product support manager to align & meet organizational objectives. Maintain an emphasis on serving the needs of the customer, best in class experience & promote a positive serve the client environment within the product support team. Interact with dealers to support the sales effort and overall satisfaction with the product/equipment.
The qualified candidate must possess:
Must be able to function well in a team environment to achieve training department goals
Must be a self-starter and able to stay on task, meet deadlines and make informed decisions with minimal supervision
Must be able to travel periodically (domestic and international) 25-30% travel required and to legally obtain a passport when necessary.
MUST HAVE DIRECT INDUSTRY EXPERIENCE RELATABLE TO THE POSITION
Interested candidates must submit their resume and salary requirement.
Equal Opportunity Employer
Hyundai Construction Equipment Americas, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HCEA makes hiring decisions based solely on qualifications, merit, and business needs.
The Material Handling Division of Hyundai Construction Equipment Americas, Inc. has an immediate need for Forklift (FL) Sales Coordinator.
The position is full-time, salaried-exempt working out of the Norcross, Georgia Headquarters. The FL Sales Coordinator will report to the FL Assistant Manager of Inside Sales.
Primary Duties:
Use of SAP system, Quote dealers orders, Make corrections and approve orders, Daily phone communication with dealers, Daily e-mail communication with dealers, Daily update of monthly sales order file, Daily communication with the finance team
Invoicing
Update excel file with daily factory orders, Create factory orders in SAP
Quote different carriers for best quotes, Communicate with dealer’s and arrange to ship once the quote is approved
Daily communication with FL shop
Daily accurate update of the inventory file
Daily accurate update of work order file
Computer Skills Required:
Experience needed working in SAP, Microsoft Excel, Word, PowerPoint, Google Drive, and Google Maps
Interested candidates must submit their resume and salary requirements.
We’re always looking for creative, detail-oriented people who are ready to help us support the needs of our clients. Whether you have years of industry experience or are a novice looking to join a fast-paced company that offers growth opportunity, we’d love to talk to you about a future at Hyundai Forklifts.
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